Privacy Policy

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Privacy Policy

Last Updated: 20th August 2024

At Trevora ("we," "us," or "our"), operated by Recognise Design Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (the "Website").

1. Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you subscribe to our newsletter, contact us through the Website, or engage with our content. This may include your name, email address, and any other information you choose to provide.

1.2 Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device, browsing actions, and usage patterns. This information may include your IP address, browser type, operating system, referral source, pages visited, and the dates/times of your visits.

1.3 Cookies: We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our content. You can control cookies through your browser settings and other tools.

2. How We Use Your Information

2.1 Providing Services: We use the information we collect to operate and maintain the Website, respond to your inquiries, and provide you with relevant content and services.

2.2 Marketing Communications: If you have subscribed to our newsletter, we may use your email address to send you updates, promotional materials, and other communications. You can opt out of these communications at any time by following the unsubscribe instructions provided in our emails.

2.3 Analytics: We may use the information we collect for analytical purposes to understand how our Website is used and to improve its functionality and user experience.

3. Disclosure of Your Information

3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you. These third parties are obligated to protect your information and only use it for the purposes for which it was shared.

3.2 Affiliate Links: The Website contains affiliate links to third-party websites. If you click on these links and make a purchase, the third-party website may collect information about you. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

4.1 Security Measures: We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights

5.1 Access and Correction: You have the right to access the personal information we hold about you and to request correction of any inaccuracies. You may also request the deletion of your personal information, subject to certain legal exceptions.

5.2 Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly at [email protected].

5.3 Cookies: Most web browsers allow you to control cookies through their settings. You can choose to delete or disable cookies, but please note that this may affect your ability to use certain features of the Website.

6. Changes to This Privacy Policy

6.1 Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the updated Privacy Policy will be effective as of the date indicated at the top of the page.

7. Contact Us

7.1 Questions or Concerns: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

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